# ๐ผ ๐๐๐๐๐๐๐๐ : Junior Executive/ Executive - Call Centre
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช A sound educational background with good A/L results.
ใ~ใโช Minimum 1 year experience in call entre, preferable in insurance.
ใ~ใโช Excellent communication skills in both English and Sinhala languages
ใ~ใโช Ability to speak Tamil would be an added advantage.
ใ~ใโช Strong relationship management skills
# ๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช Answer inbound calls and provide accurate information to customer.
ใ~ใโช Ensure to attend customer call backs/complaints/negative feedback/ request within the service standards.
ใ~ใโช Collect new and update existing contact information in the system after validating with the customer.
ใ~ใโช Forward customer requests to relevant departments if and when necessary and follow up until it is completed.
# โ
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๐๐๐ :
ใ~ใโช An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.
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๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
Email address that CVs need to be received โ sewmini.vidanapathirage@aia.com
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ๐ณ ๐๐ธ๐ท๐ฝ๐ช๐ฌ๐ฝ : 0765836548 (Sewmini Dilendri)
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : sewmini.vidanapathirage@aia.com
