Position: Housekeeping Supervisor
Location: Sai Sea City Hotel, Colombo
Reports to: Housekeeping Manager
Job Type: Full-Time
Overview:
We are looking for a detail-oriented and experienced Housekeeping Supervisor to oversee the daily operations of our housekeeping department. The ideal candidate will have a keen eye for cleanliness, a strong leadership presence, and a commitment to maintaining the highest standards of hotel cleanliness and guest satisfaction.
Key Responsibilities:
• Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning operations.
• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance with hotel standards.
• Train and mentor housekeeping staff, providing guidance and support to maintain high performance.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper usage.
• Handle guest requests and complaints regarding housekeeping services in a prompt and professional manner.
• Assist with scheduling and assigning daily tasks to housekeeping staff.
• Ensure compliance with health and safety regulations and hotel policies.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.
Qualifications:
• High school diploma or equivalent; additional education in hospitality management is a plus.
• Proven experience as a Housekeeping Supervisor or similar role in a hotel setting.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Attention to detail and a high standard of cleanliness.
• Effective communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
